What people think!

Reviews

We want customers to tell us honestly what they think of their experience with Phantom Screens, so we’ve asked the good people at Feefo to collect feedback from every customer who registers their retractable screen warranty.

feefo feedback engine

FeeFo Feedback

DoorUnits

Service ++
Product ++

Service rating : The person who installed my great phantom screen was on time, professional, friendly and explained how the screen door works. I would recommend anyone looking for a screen door to buy a phantom screen door. They are sleek looking, invisible and decoratively flattering.
Product : I appreciate the fact you can't see the screen door. I have such a pretty front door and the phantom screen allows it to be seen.

DoorUnits

Service ++
Product ++

Service rating : Quick install in my RV and works well
Product : Great screen door in my Sprinter

DoorUnits

Service ++
Product ++

Service rating : We love our new Phantom Screen door! Thanks to the Kelowna team for providing such fast and friendly service.
Product : Great value for a great product!

Retractable Screen

Service ++
Product ++

Service rating : Phantom has excellent service and follow up. The process of purchasing was so simple and we are so happy with our purchase. I highly recommend using Phantom!
Product : The product is well made and easy to use.


On 01-Oct-2021 the supplier responded:
Thank you! We're very happy you had a great experience from beginning to end!

DoorUnits

Service ++
Product ++

Service rating : Great quality screens. The installer, Doug Kriz, was professional and personable.
Product : Six week lead time but worth the wait.


On 01-Oct-2021 the supplier responded:
Thank you so much for the great feedback!

DoorUnits

Service ++
Product ++

Service rating : installation was on time and very well done
Product : The screens are fantastic and we should have had them installed years ago.


On 01-Oct-2021 the supplier responded:
Thank you so much!

DoorUnits

Service ++
Product ++

Service rating : The whole deal was very straight forward and stress free
Product : I love the fact that when our front door is open - we feel like
we are actually outside


On 01-Oct-2021 the supplier responded:
Thank you so much for this lovely review!

DoorUnits

Service ++
Product ++

Service rating : The service was great, this is the second screen door that we have purchased, they work very easily, love them.
Product : We have used the screen door in our old home, as it worked great we had to have another.


On 01-Oct-2021 the supplier responded:
Thank you so much! We're pleased to know you received excellent service. We hope you continue to enjoy your screen for many years to come!

DoorUnits

Service ++
Product +

Service rating : Excellent service
Product : Little pricey but glad I purchased.


On 01-Oct-2021 the supplier responded:
Thank you for taking the time to leave us your feedback!

DoorUnits

Service ++
Product ++

Service rating : We appreciate the fact that our screen was installed as promised—on time and professionally. We are really enjoying the screen.
Product : Great screen! It works just like it was promised.


On 01-Oct-2021 the supplier responded:
Thank you so much for the great feedback!

DoorUnits

Service ++
Product ++

Service rating : Amazing. Customer service and the way they treat a customer is awesome. Would recommend to anyone
Product : Love our doors would recommend


On 01-Oct-2021 the supplier responded:
Thank you for taking the time to leave us your feedback!

DoorUnits

Service ++
Product ++

Service rating : Great service and excellent workmanship. Ken was a delight to deal with.
Product : Premium product at an reasonable price.


On 01-Oct-2021 the supplier responded:
Thank you so much for this lovely review! We're pleased to know you received excellent service. We hope you continue to enjoy your screen for many years to come!

DoorUnits

Service +
Product +

Service rating : After a wait of several months for installation, our two Phantom Screens were installed professionally and efficiently.
Product : The Phantom Screens appear to be well-made. A bit costly but well worth it if they prove to stand the test of time.


On 01-Oct-2021 the supplier responded:
Thank you for taking the time to leave us your feedback!

DoorUnits

Service ++
Product ++

Service rating : Great service, Wally Wall was great.
Product : Great product, super service


On 01-Oct-2021 the supplier responded:
Thank you so much!

DoorUnits

Service ++
Product ++

Service rating : Installer was on time, very friendly & knowledgeable. Took the time to explain everything to my wife & I.
Product : Good quality & strong. Not cheaply made


On 01-Oct-2021 the supplier responded:
Thank you so much for the great feedback!

DoorUnits

Service ++
Product ++

Service rating : Great people! Knowledgable, responsive, and professional!
Product : Phantom screens have been great so far! Very happy with our purchase.


On 01-Oct-2021 the supplier responded:
Thank you so much for this lovely review!

MotorizedUnit

Service ++
Product ++

Service rating : Helped us and informed us every step of the way as to exactly what we required and how the product would work for as as we had hoped.
Product : The product is the best on the market and is very well made.


On 14-Sep-2021 the supplier responded:
Thank you so much for the great feedback!

Retractable Screen

Service ++
Product ++

Service rating : Oui je le recommanderai a mes voisins
Product : Parfaits comme produit. .


On 14-Sep-2021 the supplier responded:
Thank you so much!

DoorUnits

Service ++
Product ++

Service rating : Steve Krag & Team are very supportive with our Invisible Screen door needs. They provide great customer service; have quick response time and stand by their product. Our back patio has an extra-large 3 heavy glass panels 2 of 3 panels are heavy glass sliding doors. It was extremely important to us to have locking latches for these door plus our 3 other "man" doors (2 glass for back patio and 1 non-glass front door). We're very happy with the quality of product, the services we've received and highly recommend them. “Thanks! You’re the Best!”
Product : Phantom Screen doors with locking latches are the best investment ever for us and our home. We are very pleased with the quality of this product; customer service (via Steve Krag) is superb. Product and Customer Service are definitely Top Shelf quality. We highly recommend this product and Company. Thank You.


On 14-Sep-2021 the supplier responded:
Thank you! We're pleased to know you had a great experience with our Phantom team!

DoorUnits

Service ++
Product ++

Service rating : super... the door was installed and looks great
Product : it works great and keeps the bugs out


On 14-Sep-2021 the supplier responded:
Thank you! We're so happy you love your new screen!